Shipping policy
Interpretation and definitions
Interpretation
The words of which the first letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or in the singular form plural.
Explanation
- “El serafy Trading and Distribution” (referred to as either “Parts El serafy”, “we”, “us” or “our” in this disclaimer) refers to [company information]
- “Goods” means items offered for sale on the Service.
- “Orders” means a request from you to purchase goods from us.
- “Service” refers to the Website.
- “Website” refers to [elserafyparts], and can be accessed from [www.elserafyparts.com ]
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Thank you for visiting and shopping at [ Elserafyparts] The following terms and conditions constitute the terms and conditions
Domestic shipping policy
Shipment processing times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there is a significant delay in shipping your order, we will contact you via email or phone. Shipping rates and delivery estimates
Shipping fees for your orders will be calculated and displayed at checkout.
Confirm shipment and track order
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, duties and taxes
[Elserafyparts] is not responsible for any customs duties and taxes applied to your order. All fees charged during or after shipment are the customer's responsibility (tariffs and taxes)
Damages
damaged, please contact the shipping company to file a claim.
Please save all packaging materials and damaged merchandise before filing a claim.
call us
If you have any questions about this shipping policy, you can contact us:
- By visiting this page on our website: [ www.elserafyparts.com/contactus]
- By sending us an email: [ info@elserafyparts.com]
